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Salesforce Certified Administrator


Certification Industry: CRM

Certificate Name: Salesforce Certified Administrator

Certificate Issuing Authority: Salesforce

Certification Price: 200 USD

Certificate Validity: 1 Year

Certification Details:

Being a salesforce administrator, the daily responsibilities are to look after reports and dashboards, managing data feeds, and coordinate the users, vendors, and applications development teams. It is specially designed for the individuals aware of the Salesforce and can add more features to it.

Average Salary Range
India-INR-714k  ( Source )
US - $87,000 ( Source )

Who Should Take the Exam?
Candidates having 6 months of experience as a Salesforce Administrator should take up this exam. The exam requires excellent management skills, problem-solving skills, extract information from the data collected, and communicate effectively to the team about the project details.

Benefits of the Exam:
  1. Increase in Salary: A certified salesforce administrator gets 30% more salary as compared to a person having no certification.
  2. More Career Opportunities: With the surge in CRM software vendors, you can easily switch companies providing better salary and lifestyle. The certification will itself speak for your skills and knowledge.


Exam Topics:
  1. Organizational Setup
  2. User Setup
  3. Security and Access
  4. Standard and Custom Objects
  5. Sales and Marketing Applications
  6. Service and Support Applications
  7. Activity Management and Collaboration
  8. Data Management
  9. Analytics – Reports and Dashboards
  10. Workflow/Process Automation
  11. Desktop and Mobile Administration
  12. App exchange

Exam Details:

Number of questions: 60 Multiple-Choice and 5 pretests (unscored)
Passing score: 65%
Exam Time: 105 minutes
Exam Type: Onsite Proctored (The exam is conducted in association with Kryterion. Registration for the exam must be done 24-72 hours in advance. To locate the test center, click here). Online Proctored (For an online proctored exam, visit here). For scheduling the exam, log on to here
ValidityThe Administrator certification maintenance modules must be completed on the Trailhead once per year otherwise the credential will expire. If the credential expires then you have to give the full proctored exam again. You will start receiving email notifications as a reminder to complete your modules. 
Time Taken to prepare for the Exam: If you are completely new to Salesforce and don’t have any prior experience, then this would require at least 6 weeks, studying 10 hours/week. For an experienced one, it would require less than 4 weeks.
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