INSTRUCTOR
Pooja K
Total Students
0
Reviews
0
About Me
ServiceNow & Salesforce Consultant
With over 5+ years of experience in digital transformation, I currently serve as a ServiceNow & Salesforce Consultant at HCLTech, where I architect solutions for complex, global business challenges. My career is built at the intersection of IT Service Management (ITSM) and Customer Relationship Management (CRM), helping organizations bridge the gap between technical infrastructure and customer excellence.
Why Learn With Me?
In the world of enterprise software, theory only gets you so far. My courses are designed using the "Consultant’s Lens"—I don't just teach you which button to click; I teach you why certain configurations are chosen in high-stakes, real-world environments.
Having worked on large-scale implementations at HCLTech, I understand the common pitfalls students face when transitioning from the classroom to a professional ecosystem. My goal is to turn "students" into "certified professionals" who can hit the ground running on day one.
My Mission
To simplify the complexity of cloud platforms. Whether you are aiming for your first ServiceNow CSA or mastering Salesforce Flows, my practice tests and courses provide the clarity, rigor, and scenario-based learning required to pass your exams with confidence.
My Courses
