Scrum is an agile framework commonly used in software development. It is a framework that helps teams work efficiently and iteratively. As a scrum master, you are responsible for guiding, mentoring and coaching the team to meet its goals and objectives. This means being an effective communicator, problem solver, and a servant leader.

If you want to become an effective scrum master, here are some tips to help you get started. 

1. Understand the nuances of the Scrum framework.

You have read the Agile Manifesto and Scrum Guide! Now, you should dive into the deep end, and really read between the lines of these two artifacts. This will help you understand the philosophy behind Agile values and how Scrum works.

2. Be a good listener and communicator.

As the scrum master, it is important to be able to listen to your scrum team and understand their needs. When you are able to do this, you will be able to provide the best possible guidance and coaching. The role of the scrum master is not only one of guiding and coaching; it is also one of communication and advocacy. As such, you must have strong soft skills in both verbal and written communication when serving as a scrum master.

3. Have a clear understanding of what is required for successful Scrum implementation.

You need to be familiar with the basics of Scrum: its principles, roles, ceremonies and artifacts. In addition, you should be aware of any necessary adaptations or changes that need to be made in order to make it work in your organization or team. Additionally, no matter how well you plan your product backlog or execute sprints, things will not always go as planned in a collaborative environment such as software development. As a result, it is important that you are patient and willing to adapt along the way in order to maintain continuity within the team and meet objectives. 

Working back with the development team and defining team norms along with a written common working agreement is needed when you have a diverse team spread across different time zones. A good scrum master keeps a close eye on the team’s progress and adjust their approach as needed. It also means providing adequate resources and support so that the team can accomplish their goals in a timely manner. This ensures that the project goals are met and the team has a positive experience throughout the process.

4. Encourage collaboration and feedback.

When teams are collaborating and communicating effectively, they are able to solve problems and move forward towards their goals. A scrum master should encourage this type of behavior by providing feedback that is constructive and actionable.

Some examples to foster collaboration include pair programming, mobbing sessions, code accelerators, code kata’s. This will help the team to grow and improve as they work together. Facilitate retro’s in a way that team members are forthcoming, feel comfortable discussing issues and come to a common solution to fix them. 

5. Create a culture of continuous improvement.

A scrum master must be constantly looking for ways to improve dev teams process. By creating a culture of continuous improvement, you will help your team become more agile, effective and productive. It is important to note that feedback is a two way street, and it works if it is constructive and continuous.

Scrum master should call out when they observe Zombie Scrum (no response to a failed or successful Sprint with no intention to improve). Scrum master should help the team with clear sprint goals and objectives, developing training programs (in conjunction with the team and leadership/management), and holding the team accountable.

6. Manage conflicts, misunderstandings and remove roadblocks. 

Conflicts can be a challenging part of any agile team project, but they can also be eliminated if the scrum master is able to manage them effectively. A successful scrum master will know how to identify and resolve conflicts before they become a problem. They will also be able to prevent misunderstandings from happening by staying current on the project goals and objectives. If necessary, they will also be able to remove roadblocks that are preventing the team from meeting their goals. Working together with developers, product owner and management is the key to success here. 


The company culture is a strong indicator for the success of Agile. It is important to note that unless Scrum Masters are supported by their organization to develop an Agile mindset, they won’t be able to embody what Agile is really all about.

Being on the scrum master path is a continuous journey that requires dedication and effort. Being an effective scrum master is a demanding and time-consuming role. It requires dedication, patience, and strong leadership skills. But with effort and practice, you can build a successful career as a scrum master.

Further Reading:

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