ITIL Foundation

Started this certification as part of my company's learning program. My project does not follow ITIL framework, but I was able to relate to (and respect) the responsibilities of the shared services teams - quality, production support and PMO. Would not put this on the top of my certifications list, but definitely a good read for anyone who works on maintenance and operations. Received some training materials as part of the self-study group I enrolled in, followed by going through LinkedIn learning videos and reading the ITIL Study Guide. One pass is good, especially if you are able to relate back to your work. Should be a relatively easy exam to pass. Hope this information is helpful to anyone who is planning to take up this certification, Good Luck !!

OK, so here is the deal. Having 13 years of experience in the IT industry, I wanted to check what's up with ITIL. With no intent of going deep into the weeds of ITIL, I thought to take Jason Dion's Cram to Pass ITIL exam course on Udemy. The course was fairly cheap for $10. So, that was a steal. If your aim is to just clear the exam without having to go through the details of each and every topic, I would say go for this course. At the time I took this exam, ITIL(Axelos) was still working on v4 and I believe they have made updates to their existing course structure. I am not sure if Jason made those updates to his course. But if v3 is still available, take this course. You might want to take some more sample question answers. I bought another one for this from Udemy. Overall 2 weeks and I scored 75%. Not sure if I want to do another ITIL at this time. The exam can be taken from the comfort of your home. So that is a good thing. The only thing is someone on the other side of www(internet) watches you as you take the exam. I hope this helps ITIL wannabees.