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Exam Scenarios of Service Cloud Consultant - WI26
Level: Beginner
This exam course covers all the topics, areas, and information that will increase your understanding of the subject matter and the possibility of clearing the exam!
Course Features:
To practically try out things on Trailhead Playground, please follow the "Service Cloud Certification trail mix".
To begin working on a Trailhead Playground please follow "Setup trailhead playground".
https://trailhead.salesforce.com/content/learn/modules/trailhead_playground_management
By paying attention to this course and repeating all the tests until you get 90% or more on each one, you should be able to ace the real exam with confidence.
The Salesforce Service Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives.
Industry Knowledge: 10%
Implementation Strategies: 15%
Service Cloud Solution Design: 16%
Knowledge Management: 9%
Interaction Channels: 10%
Case Management: 15%
Contact Center Analytics: 5%
Integration and Data Management: 5%
Service Console: 15%
It will help you to clear the Salesforce Certified Service Cloud Consultant Certification in the first shot !!
If you are new to the Salesforce Service Cloud platform or you want to kick start your career with Salesforce Service Cloud
Or
You are already working on the Salesforce Service Cloud platform and you want to enhance your skills/career with Certification.
These 4 Practice set series are the right choice for you !!!
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Understanding the concepts and everything else is child's play...
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